Last Updated: 12 September 2024

​

At St Kilda Playgroup Inc. (referred to as “we,” “us,” or “our”), we value and respect the privacy of our members, visitors, and users. This Privacy Policy outlines how we collect, use, and protect the personal information provided through our website, which is powered by the Wix platform, and any related services.

By becoming a member or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.

1. Information We Collect

When you sign up for membership, book a play session, or engage with our services, we may collect the following information:

• First Name of Parent/Guardian

• Last Name of Parent/Guardian

• Name of Other Parent/Guardian (optional)

• Email Address

• Phone Number

• Home Address

• How many of your children attend playgroup?

• Number of Children

• Children’s Names

• Children’s Birth Dates

In addition, for each session attended, we collect:

• Names of all members booked the session (as you are booking through the website, your account is linked to the booking)

• Check-in mark you put after scanning the QR code on arrival

2. How We Use Your Information

The information we collect is used for the following purposes:

• To manage and process membership accounts.

• To facilitate the booking of play sessions.

• To communicate with you regarding your membership, bookings, and other updates related to our services.

• To process membership payments.

• To maintain records of attendance and playgroup participation.

• To ensure the safety and security of all children attending playgroup sessions.

• To comply with insurance requirements, contact tracing, and local council regulations.

• To fulfill mandatory check-in requirements for session attendees.

3. Mandatory Check-In

We are required by local council regulations, and for insurance and contact tracing purposes, to collect and store information about every person attending a play session. During check-in, we will collect:

• The check-in mark as a proof of your physical presence at the play room during the session you booked.

This information is stored securely and will only be shared with third parties when required by law, such as for contact tracing in the event of a public health incident or for insurance purposes. We retain this data as long as necessary to comply with legal obligations and local council requirements.

4. Payment Processing

We use secure third-party payment providers to process membership fees. Payment details such as credit card information are handled exclusively by these providers and are not stored on our servers. We adhere to industry standards to ensure your payment information is processed safely.

5. Data Security

We are committed to protecting the personal information of our members. Our website is built on the Wix platform, which employs industry-standard security measures, including encryption, to protect your data. However, please be aware that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except as necessary to:

• Fulfill the services we provide (e.g., processing payments).

• Comply with legal obligations.

• Protect the safety of children attending our programs.

• Cooperate with legal authorities or respond to legal requests.

7. Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you.

• Request correction of any incorrect or outdated information.

• Request the deletion of your personal information, where applicable.

• Withdraw your consent for us to process your data, though this may affect our ability to provide certain services to you.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

We take the privacy and safety of children very seriously. While we collect certain information about your children (such as names and birth dates) to facilitate our playgroup sessions, this information is kept secure and used solely for internal purposes. We do not market to children or share their information with third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acceptance of such changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

​

St Kilda Playgroup Inc
Our address: 99B Carlisle Street, St Kilda VIC
Email: stkildaplaygroup@gmail.com

​

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

 

This Privacy Policy complies with applicable privacy regulations, including but not limited to the General Data Protection Regulation (GDPR) and any local privacy laws relevant to our organization.